FiftyPieces

Custom Piece Request

Custom Piece Request

All custom commissions require a 50% deposit before materials are purchased or work begins. Before receiving an invoice, we’ll communicate and confirm the design, garment, size, total price, included revision, and estimated turnaround time in writing. Major changes or additions after approval may increase the price and/or completion time. Customers providing their own garment are responsible for accurate sizing and accept the risks involved with altering it.

The remaining balance must be paid before the finished piece is shipped. Because every commission is made specifically for you, all sales are final unless the finished piece is clearly different from the approved design or has a clear issue. By paying the deposit, you approve the project details and these terms. (See Returns/Exchanges for more)

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Submitting a request is free—no payment is required. I’ll contact you to confirm the design, final price, turnaround time, and 50% deposit before work begins.

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Shipping Info

Production time varies. Ships with USPS in 2-5 Business days.

Care Instructions

Care instructions included with order.

Returns/Exchanges

Premade / Ready-to-Ship Pieces

All premade pieces are final sale due to the one-of-one nature of our work.

Returns, exchanges, or refunds will only be considered if:

  • You received the wrong item
  • Your item arrived damaged
  • A major issue was not disclosed before purchase

Any issue must be reported within 72 hours of delivery.

To submit a claim, please include:

  • Your order number
  • Clear photos of the item

Please review all sizing, measurements, and product details carefully before purchasing. Distressing, fading, wear, and imperfections may be intentional design elements and are not considered defects.

Custom / Requested Pieces

All custom requests require a 50% deposit after agreement on design, size, turnaround, etc and before work begins with final 50% to be paid before release/shipping.

This deposit covers sourcing, planning, and design time.

Deposits will only be fully refunded if the request is unable to be completed in a reasonable time compared to estimated turnaround or there is an issue with your order. 

If you choose not to continue soon after production has started you may receive a partial refund based on materials already sourced, time spent and other factors. 

Once production has started, all custom orders are final sale. No returns, exchanges, or refunds will be accepted on completed custom pieces.

Returns, exchanges, or refunds will only be considered if:

  • You received the wrong item
  • Your item arrived damaged
  • A major issue was not disclosed before purchase

Any issue must be reported within 72 hours of delivery.

To submit a claim, please include:

  • Your order number
  • Clear photos of the item